A waiting list and reservations software that interacts with PixelPoint 2000 POS table management features and helps manage even the most demanding environments

Efficiently managing tables, waiting lists, and reservations is inherently important in increasing productivity.  The Integrated Reservations system reduces errors in table/reservations management, with a complete visual detailed presentation of table status and availability.

BACKOFFICE

FRONT END (Host)

Easy to Use Interface
TableTime’s easy to use design allows you to quickly navigate between booking dates, change reservation times, guest counts, and even seat bookings

Unique Reference ID
The reservation system automatically assigns a unique Reference ID No. for each reservation booking. This feature increases your efficiency as you are able to easily find, adjust or confirm any reservation.

Integrated Membership
PixelPoint’s integrated membership features allow you to store customer information in the membership database, for use in future bookings. With this feature, you can track your customer’s visits, add client points (if you are using a client retention program), and list any special requests that they may have.

Type of Reservations
Ensure that each booking gets the requirements for things such as menu, and seating arrangement, with the help of TableTime’s Reservation Label. This feature

allows you to label reservations at the time of booking, to indicate at the front end, the nature of the booking – corporate, birthday, retirement, etc.

Section View
TableTime allows you to filter seating capacity by different sections at the time of booking. For example, if someone if booking a reservation in the non-smoking section, by filtering the seating capacity to only show the non-smoking area, you can quickly inform the guest of the feasibility of the reservation.

Table Numbers with Seating Capacity
with PixelPoint’s full system integration, Table Time generates a list of all the tables in your restaurant, with their respective seating capacity. This feature gives you the dual benefit of maximizing your seating capacity, and increasing profitability.

Waiting List and Seating Management
TableTime efficiently manages your waiting list by giving you a visual representation of table availability, and seating capacity.

Guest Arrival and
Queue Time Notice
TableTime’s Arrived feature allows the head Host/Hostess to mark the arrival of any reservations, to inform other hostesses. As well, TableTime has an integrated timer, which monitors that length of time that a guest has been waiting, to be seated

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These features helps organize your seating management and reduce queuing time, thereby allowing you to seat more people, and therefore, Increase your Sales

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Fast Search Capability
TableTime gives you a variety of options when searching for reservations at the time of guest arrival. You can either search through the Membership database, manually input their unique reference ID, or if you are using membership cards, just simply swipe their card

Partial/Exact Matches
Whether it is for a reservation that has arrived, or a guest on the waiting list, Table Time, shows you a view of all partial and full matches for table availability vs. reservation/seating request. This feature assists you in reducing the guests’ queuing time, as you can give them the option to take partial matches for their requests, in the event that their request is unavailable

For example:
A guest requests a table for 4 in non-smoking. Very quickly, you can filter the seating availability to show how many tables are available in non-smoking if any, and if that section is full, you can tell the guest immediately how many tables/seats are open in other parts of the establishment

Increase Sales Potential
Efficient management of reservations maximizes your restaurant’s productivity, by reducing your guests’ wait time, as well as your table turn time. The end result is an increase in number of guests served, and therefore an increase in sales and profitability.

Improve Guest Satisfaction
By reducing your guests waiting time at the door, they can be seated and served faster, therefore solidifying your rapport with your guests. With TableTime, reservations can be integrated with client retention programmes, using PixelPoint’s Membership features.

Maximize Turn Time
Combine PixelPoint 2000’s effective table management features with TableTime’s wait list management, and the result is a significant decrease in table turn time, and the subsequent decrease in your guests wait time. TableTime expedites the flow of guests in your restaurant, thereby increasing your sales, and profit potential.

Reduce Reservation Errors
Using TableTime’s easy to use interface, you can drastically reduce errors in booking reservations. With a clearly defined view of reservations vs. availability, you can easily avoid overbooking problems. The system also notifies you of discrepancies in reservations vs. capacity at the time of seating.